Temu Full Managed Entry Process (TEMU Full Management)

Is There No Shipping Fee for Overseas Full Management Shipping?

Rumor has it that Temu is about to launch a semi-managed service. Would sellers consider joining?

If you open the SF Express pickup service, you do not need to bear the domestic shipping costs to the designated consolidation warehouse, nor do you need to pay the cross-border segment shipping fee. Sales generated will be directly credited to the Pinduoduo store! After the application is approved, you can enter the cross-border full management interface to view detailed information.

Pinduoduo’s cross-border store full management is a service provided by cross-border management service providers to domestic Pinduoduo merchants, offering a one-click solution to sell products overseas without additional operating costs. Even without overseas experience, merchants can easily sell products abroad.

1. Benefits of Cross-border Store Full Management

Cross-border e-commerce traffic support, with a dedicated channel entrance for product traffic; Product sales are inherited by the Pinduoduo store; No overseas experience is required; After opening SF Express pickup service, there is no need to bear domestic shipping costs to the designated consolidation warehouse, nor pay cross-border segment shipping fees; Friendly return process.

2. Cross-border Full Management Entry

1. Cross-border Full Management Store Entry Rules

Only stores with a business license (three-in-one) or individual business stores, or personal stores, can open cross-border store full management; Only the main store account can sign and open cross-border store full management; To use the cross-border full management service, certain conditions must be met. If there is no opening portal, you can contact the platform.

2. Entry Portal

Enter the Pinduoduo cross-border e-commerce page, read, and select the relevant agreement, then click to open the cross-border store full management. PC backend for merchants - for stores that have opened a Temu store but have not opened cross-border full management: Sidebar - Cross-border Full Management. Pinduoduo Merchant App - for stores that have not opened a Temu store: Pinduoduo Merchant App - for stores that have opened a Temu store:

3. Cross-border Full Management Fulfillment and Shipping

1. View Full Management Shipping Orders

You can view them on the full management shipping order page. If you have not opened the cross-border full management service, this page will not be displayed. Access path: PC backend for merchants: Pinduoduo Cross-border E-commerce - Full Management Shipping Orders. Pinduoduo Merchant App: Full Management Shipping Orders.

2. Product Packaging

The seller does not need to modify the packaging for full management shipping orders; there is no need to perform additional labeling or subsequent processes.

3. How to Print Orders?

Sellers using the official order printing tool can click the link in the top right corner [More Features] - [Cross-border Full Management Shipping Orders]; Various order printing software is expected to support full management shipping order printing by November 25th. Sellers who still cannot print orders should contact customer service for assistance.

4. How to Ship?

You can enter the Pinduoduo Cross-border E-commerce - Full Management Shipping Order page. As long as the merchant sets up the SF Express automatic pickup service for delivery, the shipping cost will be borne by the Temu platform. See the “SF Express Pickup Service” section for details.

5. Shipping Precautions

Cross-border full management shipping orders do not support combined shipping or split shipping. Please ensure that one full management shipping order number corresponds to only one tracking number; Entering the wrong tracking number may affect your product sales; Please import the tracking number after the package is picked up; if using SF Express pickup service, there is no need to manually obtain and print the tracking number; Ensure that the product reaches the consolidation warehouse within 72 hours; Make sure the product itself uses the official language of the sales destination; To ensure transaction security and maintain Pinduoduo platform order, please do not use “City 100 Express” for shipping from May 10, 2018.

6. Shipping Requirements

The seller needs to deliver the managed product to the designated consolidation warehouse within 72 hours after receiving the managed product shipping order in the backend; If the seller does not deliver within 72 hours after receiving the managed product shipping order, they will need to pay a penalty of 1% of the managed product’s tax-inclusive price (minimum 3 yuan/order, maximum 30 yuan/order); If the seller does not deliver within 96 hours, they will need to pay a penalty of 5% of the managed product’s tax-inclusive price (minimum 5 yuan/order, maximum 100 yuan/order); For fake or fraudulent shipping, the seller will need to pay a penalty equal to 100% of the managed product’s tax-inclusive price (minimum 10 yuan/order, maximum 500 yuan/order).

7. Shipping Exceptions

7.1 What if the seller cannot fulfill the order due to circumstances like the pandemic?

You can contact the platform’s business recruitment team to submit appeal materials for corresponding appeals.

7.2 What if the product is accidentally under-shipped or mis-shipped?

Please refer to the "Cross-border Managed Service Agreement" and Temu after-sales service rules.

Temu Semi-Managed Service Coming Soon, Will Sellers Consider Joining?

A New Chapter in Cross-border E-commerce: The Arrival of Temu’s Semi-Managed Model, How Will Sellers Choose?
The 2024 cross-border e-commerce stage sees the semi-managed model as a fresh breeze leading a new wave of market transformation.
Giants like Alibaba’s AliExpress, Alibaba International, and Pinduoduo’s Temu are all eyeing this innovative field.
With the upgrade of consumer demand and intensification of market competition, the high costs of fully managed services and merchant pressure have led to the emergence of the semi-managed model.
It reduces the operating threshold in a more flexible way and seeks differentiated competition.
Looking back, cross-border e-commerce has evolved from information service platforms to online trading platforms and then to self-operated models.
Full management once won the favor of merchants with one-stop services, such as Temu’s full management service in the North American market in 2022.
It provided merchants with comprehensive support, including listing, promotion, and order processing, reducing the operational burden.
However, with increased competition, especially for merchants seeking differentiation and operational capability, the cost pressure of the full management model is becoming increasingly apparent.
Temu’s losses are a clear signal of this.
Therefore, the semi-managed model has emerged, with more refined service scope, responsibility division, and cost control.
It balances the conflict between personalization and standardization.
Under the semi-managed model, platforms like Temu, Alibaba International, and AliExpress provide basic services such as logistics and payment.
Merchants are responsible for product strategy, marketing activities, and other core content.
This model gives merchants greater autonomy, such as Temu allowing sellers to choose logistics themselves.
Alibaba International provides comprehensive warehousing and logistics support.
This flexibility allows merchants to optimize their operational strategies and reduce operational risks.
It aligns with Temu’s cost-effectiveness orientation and Pinduoduo’s market positioning.
Analysts predict that Temu’s semi-managed service will achieve annual revenue of $36 billion in 2024.
It will occupy a 26% share of the cross-border e-commerce market, highlighting its importance in the industry.
However, the sustainability of the semi-managed model is not easy.
How to maintain platform characteristics and business philosophy while catering to market trends is a question every participant needs to consider.
Temu’s success story tells us that differentiation is key to winning.
But the dynamic nature of the market requires platforms to constantly innovate and adapt.
In summary, the cross-border e-commerce operation model is undergoing a profound evolution.
Technology and competitive pressure are driving the rise of the semi-managed model.
Temu’s semi-managed strategy is undoubtedly a big step in making its mark in the market.
But whether it can sustain long-term success will depend on how it finds a sustainable development path in a fiercely competitive environment.